Rebuilding Guidance Under a Compressed Deadline
Rebuilt administrator and end-user guidance through product exploration, outdated source material, and validated research.
Beta guides delivered and in final review.Technical writing & documentation consultancy
Clear Documentation for Complex Systems.
Structured Ink helps product, engineering, security, and infrastructure teams make complex systems understandable, usable, and maintainable.
Selected work
What This Looks Like in Practice.
Current Structured Ink engagements and selected prior experience across cybersecurity, publishing systems, and structured content. Client and product details are generalized where confidentiality applies.
Turning Evidence Into a Remediation Plan
Turned interviews, field observations, test results, and operational risks into an accepted remediation report.
Report delivered and accepted.Modular XML Before DITA
Co-designed a custom XML architecture and DTD, then built and tested the rendering and publishing behavior that let a large writing organization evaluate the system in practice.
~500-writer environmentBuilt for Teams Doing Complex Work.
Structured Ink works with established teams and growing technical organizations that need documentation to become a sustainable part of delivery, rather than a release-time scramble.
Product & Engineering Teams
Ship accurate, usable guidance alongside the product instead of reconstructing it at the release boundary.
Documentation & Content Teams
Improve content architecture, governance, authoring workflows, and publishing systems so documentation can scale sustainably.
Security, IT & Infrastructure Teams
Turn complex controls, systems, and operational knowledge into information people can use safely and consistently.
Consulting & Professional Services Firms
Deliver clear findings, recommendations, reports, and client-facing technical material that supports confident decisions.
Services
How Structured Ink Helps
Senior-level strategy and hands-on implementation, from the first audit through delivery and a maintainable handoff.
Technical Documentation
User guides, administrator guides, procedures, onboarding content, and product help designed around real tasks.
View service →API & Developer Documentation
API references, integration guides, tutorials, examples, SDK documentation, and developer onboarding.
View service →Documentation Strategy
Content audits, roadmaps, information architecture, governance, templates, and measurement.
View service →Reports & White Papers
Clear findings, technical analysis, executive summaries, assessments, and decision-ready reports.
View service →Content & Information Design
Content models, navigation, taxonomy, templates, user journeys, and findable structures.
View service →Publishing Systems
Docs-as-code, structured authoring, content reuse, Git workflows, XML, DITA, and automated delivery.
View service →Project & Delivery Leadership
Planning and leading documentation, content, accessibility, publishing-system, and technical initiatives from discovery through delivery.
View service →What we believe
Documentation Should Help People Act With Confidence.
Good documentation is more than polished writing. It gives teams shared understanding and makes complex work easier to use and maintain.
Founder & principal consultant
Work Directly With the Person Doing the Work.
Katie Kearns is a principal technical writer, documentation systems architect, and technical delivery lead with more than 25 years of experience translating complex systems into clear, usable information.
Meet KatieHave a complex documentation problem?
Building Something Complex?
Let’s Make It Clear.
Whether you need documentation created, reorganized, migrated, audited, or rescued from scattered files and expert knowledge, Structured Ink can help.