Clarity
Information should reduce uncertainty, not add to it.
About
Technical writing, content architecture, documentation systems, and senior documentation consulting for complex products and organizations.
About Structured Ink
Structured Ink is a technical documentation consultancy founded by Katie Kearns. The work treats documentation as part of the product and operating system around it—not as a cleanup step after the real work is finished.
About Katie
Katie is a principal technical writer, documentation systems architect, and technical delivery lead with more than 25 years of experience in cybersecurity, public-sector, and enterprise environments.
Her background spans API and developer documentation, cybersecurity, infrastructure, and enterprise publishing.
She holds a Technical Writing Certificate, Professional Scrum Master I certification, and an academic background in molecular biology and biophysics. Outside client work, Katie supports emergency communications as an Amateur Extra Class radio operator.
How Structured Ink Works
These methods recur across consulting engagements, publishing systems, and the way Structured Ink’s own website is built.
Information should reduce uncertainty, not add to it.
Documentation should support different abilities, contexts, tools, and expertise.
Good systems make content easier to find, reuse, review, publish, and maintain.
Understanding the system, user, and real work comes before writing the page.
Documentation should remain useful after the initial project is complete.
Approach Deep Dives
These articles examine methods that recur across products, employers, and publishing environments.
Accessibility · Localization · Publishing
Accessibility and internationalization have to survive the entire publishing system—from source semantics and authoring controls through transforms, final output, and testing.
Explore the deep dive →Current Consulting · Documentation Modernization
A documentation-modernization approach grounded in role-based workflows, current product behavior, requirements and UAT traceability, and changes an organization can adopt in sequence.
Explore the deep dive →Have a complex documentation problem?
Whether you need documentation created, reorganized, migrated, audited, or rescued from scattered files and expert knowledge, Structured Ink can help.